What Personal Data We Collect

We collect various types of data from you to provide and improve our services. The types of data we collect include:

Personal Data You Provide Directly

1. Name (First and Last)
2. Email address
3. Country of residence
4. Website or portfolio link
5. Images uploaded by you
6. Information you share while communicating with us

Automatically Collected Data

1. Cookies (to improve site functionality and user experience)
2. Usage data, such as:
   • IP addres
   • Browser type and version
   • Pages visited
   • Time and date of visit
   • Referring URLs
   • Device information

Other Data:

1. Any additional data you voluntarily provide through forms, chats, or image uploads.

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How and Why We Use Your Data

We only use your data for specific purposes, including:

Providing Our Services

1. Background removal and other photo editing services
2. Delivering processed images via a public (unlisted) internet URL

Communication

1. Responding to your inquiries
2. Sending service-related notifications
3. Sending marketing communications (with opt-out option)

Improving User Experience

1. Analyzing usage trends to enhance website performance
2. Troubleshooting and site maintenance

Legal Compliance and Protection

1. Complying with legal obligations
2. Preventing fraud or misuse of our platform

Important: We will never use your uploaded images for private or commercial purposes without your explicit consent.

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Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Keep the website functioning properly
2. Understand how users interact with the site
3. Personalize your experience

You can manage or disable cookies via your browser settings. Learn more in our [Cookie Policy].

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Data Retention

We retain your personal data for at least one (1) year from your last interaction with us, unless a longer retention period is required or permitted by law.

This allows us to:

1. Provide historical support
2. Maintain service records
3. Meet legal and contractual obligations

After this period, data may be securely deleted or anonymized.

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Image Privacy

We provide a public link to the processed image, but the URL is not listed or indexed. However, since it is technically accessible by anyone with the link, we recommend you avoid uploading:

1. Sensitive or confidential content
2. Personal photos without consent
3. Images you do not have rights to use

If you send images that include identifiable individuals, you are responsible for obtaining proper consent. In such cases, you may need to enter into a Data Processing Agreement (DPA) with us. You can access our DPA [here].

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Sharing Your Data

We do not sell, rent, or trade your personal information.

We may share your data with:

1. Trusted third-party service providers (e.g., hosting platforms, email service providers)
2. Legal authorities, if required by law
3. Advertising partners (only with your consent and for secure advertising)

All third parties are obligated to handle your data securely and in compliance with applicable laws.

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Links to Third-Party Websites

Our site may contain links to external websites. Please note:

1. We are not responsible for the privacy practices of other websites.
2. Their policies may differ from ours.
3. We encourage you to read their privacy policies before interacting with those sites.

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Email Communications

We respect your inbox. Here's how we handle emails:

1. We only email you when necessary or when you’ve opted in.
2. We do not share your email with third parties without permission.
3. You can opt out of marketing emails at any time by contacting us or using the unsubscribe link in the email.

Note: We may still email you about critical service-related updates.

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Your Rights Over Your Personal Data

You have the following rights under data protection laws:

1. ✅ Right to Access

You can ask us if we are processing your data and request a copy.

2. ✅ Right to Rectification

You can request corrections to inaccurate or incomplete data.

3. ✅ Right to Erasure

You may request deletion of your data in certain circumstances (e.g., you no longer want to use our services).

4. ✅ Right to Restrict Processing

You can ask us to limit how we use your data if you believe it’s inaccurate or being used unlawfully.

5. ✅ Right to Data Portability

You can request your data in a machine-readable format and, where feasible, have it transferred to another service provider.

6. ✅ Right to Object

You can object to how we use your data, especially for marketing purposes.

7. ✅ Right to Withdraw Consent

If you’ve given consent for data use, you can withdraw it at any time.

8. ✅ Right to File a Complaint

You may report any concerns to your local data protection authority. To exercise any of your rights, please email us at: info@retouchingpics.com

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Data Security

We take data security seriously. We use industry-standard methods to protect your information, including:

1. Encrypted data transmission (HTTPS)
2. Secure servers and firewalls
3. Access controls and authentication procedures

Despite our efforts, no online system is 100% secure. Please take care when sharing sensitive data.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

1. Minor changes will be posted on our website.
2. Major changes will be communicated to you directly before they take effect.

The “Last Updated” date at the top reflects the most recent revision.

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Use of Website Images

All images displayed on our website are used only for demonstration and website design purposes, not for commercial use. If any image belongs to you and you’d like it removed, please contact us.

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Contact Us

Have questions or concerns about this Privacy Policy? We’re here to help. Contact us at: info@retouchingpics.com

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